Draft Letter of Offer – December 2009

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  4. Rate our services

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    1. Our registrar's service with regard to

    a. Share transfer and demat of shares
  5. b. Issue of duplicate share certificates
  6. c. Issue of duplicate dividend warrants / revalidation of warrant
  7. d. Recording of change of address / mandates
  8. e. Responses to queries / complaints
  9. 2. Satisfaction with response received to your queries and grievances
  10. 3. How would you rate your interaction with the company's personnel
  11. 4. Do you have any grievance that has not been addressed yet
  12. Since how long has your grievance remained unresolved?:
  13. 5. Have you ever attended a General Meeting of the Company? If so, how do you rate the arrangements made at the meeting
  14. 6. How do you normally get news about the company
  15. 7. The majority of the shares you own have been held by you for
  16. 8. What type of communication would you like to receive from the company
  17. 9. Will the information from the company regarding its performance help your investment making decision